Jio is one of the largest telecom networks we have in India. Ever since the company, Reliance has launched Jio, customers started switching to Jio from their networks. The company started with Jio sim but after getting a good response, they started offering more services such as JioFi, Jio Fiber, JioTV and etc.
Right now, there are more than 1 million users of Jio and customers are enjoying the services offered by the company. However, there are some situations where you are required to talk to customer care.
How can you do that?
Contacting customer care is not difficult. However, you must know the correct number to contact as there are many numbers available for different departments and issues. Jio customer care is open 24*7 for their customers and hence, there is no time limit for the same.
So today in this article, we are going to talk about how can one contact Jio Customer Care and solve their issues in a minute. Let us read it ahead-
Jio Customer Care Support
Calling-
For calling the Jio customer care service for the issues, you are required to contact on the number given below. Note that by calling on this number, you will be able to complaint about all the services offered by Jio.
JioCare: 1860-893-3333
To know the recharge plans such as tariff plans, talktime, data balance, recharge confirmations and the current offers going on your network, you need to dial the given number – 1991
For the queries related to your network call, data or any services, you are required to dial 199
If you are not happy with the network and has some complaints about the same, then you need to dial the number 198
If you are not able to contact Jio through the Jio sim and is calling from some other network, then the below mentioned number is to contact the customer care 1800-889-9999
In order to activate the HD voice and data services on your sim, you are required to contact on 1988
For the activation of data services, contact on 1800-890-1977
For the device care helpline for JioPhone, JioFi and LYF mobile headset, then between 9am to 9pm, you are required to call on 1800-890-9999
In order to talk to the helpline for Jio Enterprise Mobility services, contact on 1800-889-9333
For contacting the helpline for enterprise connectivity services and business solutions, contact on 1800-889-9444
For connecting to the helpline for new business connection, contact on 1800-889-9555
For contacting to the helpline for JioFiber customers, contact on 1800-896-9999
For the helpline for online shopping, contact on 1800-893-3399
Emails
If you are unable to talk to the customer care and want a quick service via email, you can write to the team at the given email addresses. Note that for each type of query, there is a different email given. Go through them-
For joining to the Jio Digital world- care@jio.com
For the queries related to Online shopping- shop@jio.com
For existing enterprise connectivity and business solution- businesscare@jio.com
For a new business connection- business@jio.com
For the queries related to JioFiber- Jiofibercare@jio.com
For any security issues- jio.bugsreporting@ril.com
Reliance Jio Service Center
If you are unable to resolve the query through email or customer support at call, then you also can visit the nearest Jio Service center. We are sharing a link through which you can find out the nearest Jio service center-
https://www.jio.com/Jio/portal/serviceCenterLocator?
Reliance Jio Stores
You can also locate the nearest Reliance Jio store from the link we are sharing here. You have to enter your Pincode and the website will tell you about the area located near you.
https://www.jio.com/Jio/portal/storeLocator